1. Are your products designer ? Yes,All products sold are designer . We guarantee that it is 100% brand new, has tag attached, comes with tags
2.Do you sell wholesale? Yes,we do sell wholesale at a great discount when you purchase over 10 items, or 20+,They do not need to be the same style or models,you can mix and match any color ,model or brand of your choice.contact us directly for more reasonable price.the more items you buy ,the more discount you benefit.
3.What if the products I buy have quality issues? Our Q&A staff checks the quality of each item before we ship them out. We guarantee the full replacement policy if the product is proved to have quality problem and unsellable.
4. What kind of payment methods do you accept? We accept Visa and Mastercard credit card,Western Union ,Paypal, Bank Telegraphic Transfer.
5.What are the possible reasons causing unsuccessful credit card payment? Here are the possible reasons: your card is still not the 3D verification; input the wrong information of the card; The card used is not supported by the banks.; The card used does not support online payment; The card used is expiry, invalid or claimed for lost; The card has no sufficient balance.
6. What if the shipment is lost or missing? A replacement solution will be offered to you.
7.Can I order a sample to check quality? Definitely,we recommend you to do this for both sides benefit.
8. How long until i recieve my items? and Who is your shipper? Within 4-7 days.Please allow 2-3 days to ship your order.Our designed items will be shipped via USPS or EMS Express Courier.
9. You don't have the clothing I'm looking for, can you source it for me? You name it, we got it! Unless it does not exist or never been released in our market.Please send a picture of the items you want to us.for avoiding slow down the speed,we did not put too much pictures in our website.
10. Do you provide Drop Shipping for Re-sellers and Wholesalers? Yes ,surely! we would like to offer you the service.please contact us for it.
11.How can i get more detail pictures of the clothes that i would like to buy? Contact us.tell us which brand you would like,we will surely send you the detail pictures.
12.What about custom tax or duty? Will I be charged for ordering from you? It is not common for you to have to pay tax/duty when importing something into the country. But tax/duty is something unavoidable and unpredictable, and we do not have control over it. The customer is required to pay tax/duty for his/her shipment, if occurred.
13. I've read everything in your FAQ, and still can't find the answer to my question? just contact us via estylebase@hotmail.com ,you'll have your question answered in less than 42 hours time, just as soon as possible.
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